Q Audiences
Describe who you want to reach. Qtell builds the audience.
Q Audiences turns a description of people into a group you can check, compare and reach. It works from your connected business data.
No query to write. No waiting for someone to pull a list.
Why teams use it
Describe. Check. Reach.
Describe the audience you need
Tell Qtell who you want to reach. The audience is built from your connected business data.
Check before it counts
See how many people are in it, who they are and what it overlaps with before you save it.
Send it where you need it
Export the audience, send it to your email or advertising platform, or use it in a workflow.
Across your business
The people you want to reach rarely sit in one system.
A good audience can depend on what customers bought, what they responded to and what they owe. That means sales, marketing and finance together.
Q Audiences works from your connected data. Where sources fit together, it combines them. Where they can't be combined, it says so.
Your systems stay where they are, and they stay the source of the data.
Getting it right
Make sure Qtell knows who you mean.
When your words could mean different groups, Q Audiences asks which one you mean. The answer changes who ends up in the audience.
Example options.
Fresh or fixed
You choose whether it stays up to date.
A live audience changes as people match or stop matching the rules. A fixed list keeps the same people, up to 10,000.
Updates as your data changes.
The people in the list stay the same.
Example figures.
Approval
Nobody relies on it until it is approved.
A saved audience starts as proposed until someone approves it. Saving is not approving.
Creating and editing audiences is given by role, or by a permission set. Everyone with access to Customers can see audiences and their sizes.
Customers who bought twice in the last 90 days but not in the last 30
Part of Qtell
Take an audience further in Qtell.
Ask Q
Build an audience from a description, or from any answer that lists people.
Q Acts
Use an audience in a workflow, so a group you trust triggers the action you choose.
Q Insights
Turn a group you find in your customer analytics into an audience.
Ready-made audiences
Start from a ready-made definition, then change it to suit.
In practice
Audiences teams can build.
Example audiences